Property Maintenance Manager
We’re looking for a proactive and highly organised Property Maintenance Manager to join our growing team, taking ownership of maintenance operations across a portfolio of single-family homes.
This is a fast-paced, hands-on role where you’ll be central to delivering a seamless resident experience—coordinating repairs, managing voids, and ensuring every property is presented to a consistently high standard. Working closely with internal teams and external contractors, you’ll play a key part in driving operational efficiency and service excellence.
Key Responsibilities:
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Oversee reactive and planned maintenance across your portfolio, ensuring works are completed on time and to a high standard
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Coordinate contractors and field operatives, maintaining strong relationships and performance levels
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Manage maintenance requests end-to-end, ensuring timely resolution and clear communication
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Lead unit turn and void processes, minimising downtime and maximising occupancy
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Carry out and follow up on inspections, ensuring properties are move-in ready
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Work closely with Tenancy, Lettings, and Finance teams to ensure smooth handovers and accurate cost tracking
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Monitor contractor performance, addressing issues and supporting procurement where required
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Maintain accurate records and contribute to reporting on maintenance activity, costs, and performance trends
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Use data insights to identify improvements and support continuous enhancement of services
About You:
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Experience in residential property management, ideally with a maintenance focus
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Exposure to Build to Rent or single-family housing is advantageous
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Strong organisational skills with the ability to manage multiple priorities
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Confident communicator with a customer-first approach
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Detail-oriented, proactive, and solutions-driven
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Comfortable working with data and using it to inform decisions
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Able to work independently while contributing to a collaborative team environment
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Motivated, ambitious, and keen to grow within a scaling business
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ARLA qualification (or working towards) is beneficial but not essential