Client Experience Assistant – Central London (roaming across multiple sites)
Location: Central London
Type: Part-time (3 days per week)
Interview date: 11th June
Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.
As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.
What You’ll Be Doing:
-
Delivering a warm, professional welcome to everyone entering the space
-
Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
-
Proactively anticipating client needs and going the extra mile to exceed expectations
-
Supporting the coordination of meetings and events, including room set-up and catering
-
Managing stock and supplies, raising purchase orders as needed
-
Promoting and facilitating the use of in-house services
-
Handling queries and resolving complaints with professionalism and care
-
Liaising with internal teams and suppliers to ensure a seamless experience
-
Being the go-to person for office equipment, tech queries, and service support
-
Adhering to compliance and health & safety procedures
What We’re Looking For:
-
A confident, outgoing individual with strong communication skills
-
A team player with a proactive, can-do attitude
-
Well-presented with a polished, professional approach and personal style
-
Someone who takes ownership and pride in their work environment
-
Organised, adaptable, and always ready to solve problems
-
Previous experience in a customer-facing or hospitality role
This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.