Digital Inclusion Accessibility Specialist - Newcastle

Ref: 3997 Date Posted: Thursday 23 Nov 2023

This is an amazing opportunity to join a wonderful technology company as their Accessibility Lead, to work closely with the product development team as the internal accessibility specialist, helping to shape the future of digital accessibility and digital inclusion for the businesses they partner with. This role is based in Gateshead with the team at least 3 days a week.

We're looking for a digital accessibility expert with IAAP qualifications, that likes to be hands-on with identifying accessibility improvements in digital products. 

You'll set the internal standards required, including coaching and training of internal staff, designing checklists and workflows to follow.

There is also a lot of client facing work with this role, conducting accessibility audits and presenting recommendations to improve digital inclusion.

The role:

  • Auditing our internal and external technologies for accessibility issues, and coaching colleagues to consider the accessibility impact of each new feature we add to our product portfolio
  • Helping our clients to fix accessibility issues highlighted by our accessibility scanner
  • Organising accessibility training for staff members
  • Testing our accessibility solutions with different stakeholder audiences
  • Hands-on accessibility testing of our digital products

Key activities:

  • Audit all outputs for WCAG 2.1 AA compliance
  • Implementing an internal culture of ‘accessible by design
  • Proactively identify new trends in accessibility and opportunities for product improvement
  • Testing products for accessibility
  • Being the go-to expert internally on all accessibility matters
  • Manage the internal training programmes for accessibility (including courses/qualifications)
  • Contributing to educational and marketing materials aimed at increased awareness off accessibility problem sand solutions


  • IAAP certification
  • Experience managing accessibility audits and remediation issues
  • Hands on experience with Assistive Technology (e.g. screen readers, magnifiers, alternative input, etc)
  • A proven track record in driving accessibility in digital, customer facing programs or functions


  • A background in usability, user-centered design or inclusive design