Assistant Accommodation Manager - Lumis - Leicestershire

Ref: 4219 Date Posted: Thursday 09 May 2024

Assistant Accommodation Manager - FTC Until February 2025

We are delighted to be recruiting for this fantastic opportunity to work for a luxury student accommodation provider at their large, prestigious property in the heart of Leicester.

This is a full-time role, working 09:30am - 5:30pm, Monday - Friday, 37.5 hours a week.
This is a fixed term contract until 1st February 2025.

The role:

  • Ensure that all visitors and residents receive a warm, friendly and informative welcome
  • Along with the Manager, you will be the first point of contact and will be responsible for ensuring that all enquiries are responded to promptly and efficiently
  • Assist with maintenance and facilities issues, coordinate with contractors
  • Undertake room inspections and report any issues, also ensuring that health and safety regulations are being met
  • Assist with room viewings and queries from potential tenants
  • Use social media channels and marketing materials to promote the sites facilities
  • Work closely with manager and marketing team to network with students and promote to target audience.

The skills/attributes that we are seeking are:

  • Results driven
  • Excellent customer service skills
  • Social media knowledge is desirable
  • Outgoing and fun approach to team working with a ‘hands on’ approach.
  • Front of House or customer facing experience
  • Experience within facilities would be an advantage
  • Good IT skills (Microsoft Office)
  • The ability to build rapport with customers and students